Managing, implementing, and monitoring the delivery of accommodation support and respite services to people with an intellectual disability, ensuring high quality outcomes, consistent service provision and continuous improvement in accordance with Human Service Quality Standards and AS&RS' Governance Structure.
Providing leadership and supervision to several operational service delivery staff in accordance with human resource management policies and procedures to ensure the delivery of high-quality, 24-hour support to people with an intellectual disability who access services from the department.
Developing effective working relationships with key stakeholders including people with a disability, families, guardians, other government, and non-government agencies.
Monitoring the implementation of all relevant legislative requirements, departmental policies, and guidelines.
Requirements
Experience in managing service delivery teams in a community care setting.
Strong understanding of human resource management policies and procedures.
Ability to develop effective working relationships with stakeholders.
Knowledge of legislative requirements and departmental policies related to disability services.
Benefits
Opportunity to make a difference in the lives of people with a disability.
Supportive work environment with a focus on professional development.
Flexible full-time position with potential for extension.
Notes
Applications to remain current for 12 months.
Opportunities for Full-time and Part-time temporary backfill at Gold Coast and Loganlea.
Tasmanian GovernmentVarious Sites, Statewide, TasmaniaSimilar Jobs
Closing: 31-Mar-2026
Job Summary
Dates
Opening Date: Not Available
Closing Date: 31-Mar-2026
Location
Various Sites, Statewide, Tasmania
Salary
Salary Range: $72,605 - $78,481 pro rata for Customer Service Consultant; $80,593 - $92,764 pro rata for Team Leader, Tasmanian State Service Award, General Stream Band 3 and Band 4 respectively.
Responsibilities
Provide accurate and efficient delivery of a broad range of Government business transactions and information services, including the collection and receipt of monies and the provision of information.
Support the delivery of services to the Tasmanian community within Service Centres on behalf of Government Agencies through providing support, constructive feedback, guidance, coaching and mentoring of customer service staff.
Assist and resolve escalated customer feedback, concerns and issues.
Support staff through change to meet the strategic and business objectives of the organisation.
Requirements
Not Available
Benefits
Not Available
Notes
Inclusion on a register does not guarantee any offer of employment will be made.
Applications must be submitted electronically by the specified closing date.