Process and calculate salary and allowance payments and other employee entitlements to a specified client group, inputting data into a computerised payroll system.
Provide accurate and timely information to clients when requested ensuring a clear understanding of entitlements and operating procedures.
Maintain the integrity of personnel records ensuring accuracy of all data recorded and maintaining confidentiality.
Contribute to the operations of a team of Payroll staff to ensure a high quality payroll service is provided to clients.
Contribute to a work environment of positive teamwork and quality customer focussed service delivery.
Engage in continuous learning and development to progress into more senior payroll roles.
Requirements
Previous experience in a role requiring accurate numeracy skills e.g. payroll, finance, banking.
Aptitude to read and understand procedures, employment legislation.
High level of customer focus and previous experience providing customer service.
Personal attributes to contribute positively and effectively within a team environment.
Organisational skills and the ability to meet deadlines in a busy environment.
Demonstrated high level of commitment to the workplace e.g. attendance.
Good level of oral communication to enable information to be accurately relayed to clients and the ability to prepare clear written correspondence adhering to templates.
Willingness and potential to further develop career in payroll services.
Well-developed computer literacy.
An ability to interact effectively with people of diverse cultures.
Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, innovative and respectful.
Notes
The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history.